Privacy Policy for RideX

Effective Date: 30-Aug-2024

Welcome to RideX, a cab booking application designed to make your transportation experience convenient and efficient. Your privacy is important to us at Fuzionest Private Limited, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

1.1 Personal Information

When you register or use our application, we may collect personal information, such as your name, email address, phone number, and payment information. We use this information to manage your account, process transactions, and provide you with the best possible service.

1.2 Location Information

We may collect precise location data to provide location-based services, such as identifying your pick-up and drop-off points, calculating fares, and improving our service. Location information is collected only when the application is running, either in the foreground or background.

1.3 Usage Data

We collect information about your interactions with our application, including the pages you visit, the features you use, and the actions you take. This data helps us understand how you use our services and improve the application.

1.4 Device Information

We may collect information about your device, including the hardware model, operating system version, unique device identifiers, and mobile network information. This information helps us ensure the application works properly on different devices and provides a better user experience.

2. How We Use Your Information

We use your information for various purposes, including:

• To provide, maintain, and improve our services.
• To process payments and complete transactions.
• To communicate with you about your account or our services.
• To personalize your experience and provide you with content and features tailored to your interests.
• To analyze usage and trends, conduct research, and improve the application.
• To detect, prevent, and address technical issues or fraudulent activities.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing of Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• With Business Partners: We may share your information with business partners to provide you with specific products or services that you have requested.
• For Legal Reasons: We may share your information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of RideX, our users, or others.
• In Connection with Business Transfers: We may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the application or by other means, such as email. We encourage you to review this policy periodically for any updates or changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Thank you for choosing RideX. We value your privacy and are committed to providing you with a safe and secure experience.

Last Updated: 30-Aug-2024 08:32 PM IST